Uncovering the Truth Behind FINIX
FINIX PAYMENTS INC
San Francisco, CA
Orlando, FL
Finix Payments Inc. (Finix) has been the subject of numerous customer complaints and lawsuits, raising concerns about its business practices and customer relations.
The company has also faced significant employee complaints and legal actions, suggesting persistent internal issues within its organizational structure.
Furthermore, Finix has expended approximately $200 million of investor capital in less than two years, prompting questions regarding the efficiency and accountability of its financial management
INCREDIBLE BOLD LIES
#1 RANKED PAYMENT PROCESSOR
(ChatGPT & Google = FALSE)
432 MILLION TRANSACTIONS PER DAY
(ChatGPT & Google = FALSE)
CEO
Richie Serna
Company Culture:
Employee reviews highlight a potentially toxic company culture with inconsistent leadership and a tendency to blame individuals rather than address systemic issues. @CEO Glassdoor
WOULD YOU TRUST SOMONE LIKE THIS WITH YOUR MONEY AND LIFE LONG BUSNIESS?
Legal Director
Daniel Ruby
“Cold and political place. Loyalty is not rewarded. If you’re not part of the inner circle, you’ll be left out.” — Glassdoor
IS IT ILLEGAL TO FALSELY ADVERTISE AND STATE COMPANY PERFORMANCE NUMBERS AND REVENUE? MOST PEOPLE CALL THIS COOKING THE BOOKS.
Two New Members
Added Weekly!
There has been so much info submitted thus far about executives level and upper management. We must share it with the public ASAP for there own protection's and decision making.
THE TRUTH IS JUST STARTING TO UNFOLD...
STAY TUNED!!
CURRENT - PENDING
FINIX LAWSUITS
Parties: Satori Enterprise Holdings, LLC
filed a lawsuit against Finix Payments, Inc.
Jurisdiction: U.S. District Court for the
Middle District of Florida
Case Number: 6:25-cv-00934
Filed: May 28, 2025
ALL DOCUMENTS, EMAILS, FILLINGS, AND OFFICIAL COMPLAINTS WILL BE MADE PUBLIC
Testimonials
Real Feedback From
Unsatisfied Customers and Employees
“There is constant turnover at the leadership level. Senior hires don’t last more than a few months.”
“Management is inexperienced and lacks clear direction. It feels like we’re always reacting instead of building.”
“Executives say they value people, but their actions don’t show it.”
Kelly - Dan - David
Finix Employees
"Stay away at all costs"
-1.0 Stars
June 2, 2025
Horrible. Constant issues with their payment stack, and internal onboarding processes.
They don't seem to be worried about fixing issues, as they pass on all responsibility to the customer - read your contract carefully.
Underwriting approving fraudulent merchants, denying legitimate merchants, API security, and workflow issues.
The support team is unable to admit any wrongdoing and passes the blame onto us, the customer.
Harrison L
CEO of IT
The Scammer's at Finix:
A Warning to Any Business Considering
We are a SaaS platform processing over $1.5M/month in payments through Finix. After months of experience,
I can say definitively:
Finix is not ready for any business that values reliability, transparency, or scalability.
Key failures we experienced firsthand:
Unreliable Payouts: Residual payments were withheld without proper reconciliation, despite repeated requests.
No clear documentation, no breakdowns... just missing funds.
Inaccurate Financial Reporting: Residual and transaction reporting was consistently inaccurate.
Even after internal acknowledgment of errors, no corrected or verifiable payouts were provided.
Negligent Fraud Controls: Fraudulent merchants were approved without basic underwriting checks.
Finix paid out to fraudulent actors, then attempted to shift the resulting losses to us platform that had no ability to approve, monitor, or reject merchants.
Silent Operational Disruptions: Settlement failures occurred without warning. Critical communication channels were unilaterally shut down during active risk cases, disrupting our ability to manage customer
Jane Smith
Founder of Inxxx Inc.